Question 1

Who owns the website, the domain, and the content if I leave?

Accepted Answer

Under Steel Blueprint's service terms, you own the content and the custom design elements created for your business once the setup fee and first month are paid. Steel Blueprint keeps the underlying frameworks, tools, and systems used to deliver the work. Your domain stays in your own registrar account, and the agreement requires you to keep access to it. The current terms do not include a formal export package, so any handover detail beyond that is put in writing before work begins.

Question 2

What does "you don’t pay the final dollar until it’s right" actually mean?

Accepted Answer

It means the last payment on the build is not billed until you accept the finished site. Setup work is paid up front, setup fees are non-refundable once work has started, and the monthly subscription is billed separately for as long as the site is managed. The guarantee applies to clients who complete onboarding and give feedback during the build. It covers the build payment, not a refund of setup fees already paid or cancellation of the monthly plan.

Question 3

What happens to the free site demo if I don’t buy?

Accepted Answer

Nothing is owed and no invoice is sent. Steel Blueprint delivers the demo as a private preview: it is not published at a public address under your name, and it is not used as a portfolio piece. Portfolio references only happen after a service agreement is signed, which is the permission granted in the terms.

Question 4

Is there a limit on the free site demo?

Accepted Answer

Yes. The free site demo is one complete build: every page the site needs, built once, then reviewed with you on the planning call. It is not several competing designs, and revisions requested after that review are part of the paid build.

Question 5

Is there a minimum term, and how do I cancel?

Accepted Answer

Steel Blueprint asks for a 90-day initial commitment so the build and systems can be finished and proven. After day 90 the service is month-to-month, and either side can end it with 30 days written notice. Setup fees are non-refundable after work has started.

Question 6

Is the missed-call text-back a crisis or emergency service?

Accepted Answer

No. It is an administrative follow-up tool that replies to missed business calls during closed or busy hours. No person monitors it, it does not dispatch help, and it never replaces emergency services. Anyone in crisis should call or text 988 (Suicide & Crisis Lifeline) or call 911, and Steel Blueprint's sites state this in writing rather than implying otherwise.

Question 7

How are text messages and consent handled?

Accepted Answer

Steel Blueprint is not a phone company or messaging provider. Messages send from your own account with a third-party digital number provider, which holds the carrier registration (including A2P 10DLC), the consent record, and the opt-out handling such as STOP replies. Steel Blueprint builds and manages the automation layer that triggers the message inside that account. That provider's service fees still apply, and your number and account stay with them.

Question 8

Where is inquiry data stored, and who can see it?

Accepted Answer

Lead and inquiry data collected through your site belongs to your business. It is stored in your site's database behind sign-in access, encrypted in transit over HTTPS, and visible only to your team and to Steel Blueprint as the party managing the system. It is never sold or shared without written consent, and it is retained for the length of the engagement plus 12 months after termination.

Question 9

Do you offer HIPAA-compliant setups?

Accepted Answer

Not yet. Steel Blueprint does not currently offer HIPAA-compliant websites, forms, or systems. It is an offering being actively worked on, but it is not available today and no business associate agreement (BAA) can be signed. Protected health information should not be collected, stored, or transmitted through a site or system Steel Blueprint builds, including intake forms, patient records, and appointment notes. Where an organization handles PHI, the site is built so that data stays out of the flow: forms collect only what is needed to make contact, and clinical or patient information stays inside the client's own compliance-covered system. Any organization that needs a BAA should assume one cannot be provided yet and should raise it on the planning call.

Question 10

What does the first year cost in total?

Accepted Answer

Setup plus twelve monthly payments totals $3,964 for Solid Foundation ($1,000 setup + $247/month), $7,964 for Mission Growth ($2,000 + $497/month), and $21,964 for Always-On Support ($4,000 + $1,497/month). Custom Support work is quoted per project. 501(c)(3) organizations are quoted case by case.

Question 11

What does nonprofit pricing actually look like?

Accepted Answer

Steel Blueprint does not publish a nonprofit rate. Verified 501(c)(3) organizations are quoted per organization on the planning call, and the quote is confirmed in writing before any work starts. The published packages start at $1,000 setup and $247 per month, which is the reference point a nonprofit quote is measured against.

Question 12

Which package fits an organization of my size?

Accepted Answer

Solid Foundation ($247/month) fits a business that needs one professional site, hosting, basic SEO optimization with retention of any existing rankings, and a lead form. Mission Growth ($497/month) adds AI search optimization (AI SEO, GEO, AEO), a shared team dashboard, an appointment or intake app, and automated inquiry routing. Always-On Support ($1,497/month) adds a customized CRM or an app published to the Apple and Google stores, 24/7 missed-call text-back, booking automation, and weekly revisions. Custom Support is quoted per project for organizations that need ongoing development capacity.

Question 13

What is not included in a package?

Accepted Answer

Not included in the published packages: advertising spend, third-party fees such as domain renewals, phone or SMS provider charges, payment processing, and app store accounts, professional photography, and original copywriting beyond the material you supply. Redesign work larger than the revision window in your package is scoped and priced separately.

Question 14

Do you work outside Oklahoma, or with organizations that are not first responder or veteran aligned?

Accepted Answer

Yes to both, with honesty about fit. Steel Blueprint is based in Piedmont, Oklahoma, and most work is for Oklahoma local businesses such as contractors, HVAC, plumbing, roofing, apparel, and ecommerce shops, plus nonprofits that ask for it. Projects outside Oklahoma are considered case by case, and Steel Blueprint will say plainly when a project is outside its strengths.

Question 15

What do you need from me, and how much of my time does it take?

Accepted Answer

You need to supply accurate business information and content, review and approve the build in a timely way, keep access to your domain registrar for DNS changes, and report significant changes that affect the site. In practice that means one short planning call, a round of feedback on the built site, and approvals. The build itself is handled by Steel Blueprint.

Question 16

What happens to my existing SEO when Steel Blueprint builds a new site?

Accepted Answer

Most web developers hand over a finished site and move on, so established rankings quietly drift as pages, titles, and redirects fall out of date. A site change is where it gets worse: new page addresses with no redirects mean the rankings you already earned start from zero. Steel Blueprint treats existing SEO as an asset to carry forward. Before launch the pages and search terms the current site ranks for are inventoried, a redirect maps every old address to its new one, and existing titles, descriptions, and structured data carry over. Basic SEO optimization and retention of established SEO are included in Solid Foundation, and everything built from there is in addition to what already exists rather than a replacement for it.

Question 17

What does a revision window cover, and does it roll over?

Accepted Answer

A revision window is the scheduled slot each month in which changes are made: Solid Foundation includes one, Mission Growth two, and Always-On Support a weekly window. Exactly what fits inside a window is set in the service agreement, and unused windows do not carry over unless the agreement says otherwise.

Question 18

Who do I contact when something breaks, and how fast is the response?

Accepted Answer

Email Support@steelblueprint.com and the same person who built the site handles it. Mission Growth and Always-On Support include priority support response, meaning those requests move ahead of standard queue. No per-tier response-time targets are published, so if you need one in writing, ask before signing.

Question 19

Which tools does Steel Blueprint actually integrate with?

Accepted Answer

A named list, sorted into three buckets instead of a claim of connecting anything. Direct connections: Google Workspace (Calendar, Gmail, Sheets, Docs, Drive, Contacts), Microsoft 365 (Outlook mail and calendar, OneDrive, SharePoint, Teams, Excel), QuickBooks Online, Calendly, Mailchimp, Klaviyo, HubSpot, Stripe, Square, Airtable, Notion, Google Sheets, Slack, Microsoft Teams, DocuSign, Typeform, Google Forms, Dropbox, Box, Salesforce, Zoho CRM, Jira, ClickUp, and Asana. Built on request through the provider's own API, when your account has API access: ActiveCampaign, Constant Contact, Keap, Pipedrive, Monday.com, Givebutter, Zeffy, Donorbox, PayPal, and Zapier or Make as a bridge. Not offered: signing into a tool with your password or scraping a screen, connections a provider's plan does not expose at the API level, and SMS sent from a carrier account Steel Blueprint does not hold for you. The full three-column list is published on the Integration & Automation page.

Question 20

Do I have to switch tools, or does this work with what I already use?

Accepted Answer

You do not have to switch. The default is to connect what already works, because a tool your team already knows is worth more than a tidier stack. A replacement is recommended in only three cases: the current tool has no API on your plan so nothing can be connected, two tools do the same job and the overlap is where leads get lost, or the existing setup costs more per month than the connection would. When a switch is suggested, the reason and the migration work are written out before anything is cancelled.

Question 21

Does Steel Blueprint integrate with QuickBooks?

Accepted Answer

Yes. Steel Blueprint connects your website, forms, and internal systems to QuickBooks so estimates, invoices, and customer records are created from work that already happened instead of being retyped. The connection runs through the QuickBooks API on your own QuickBooks account: Steel Blueprint builds and maintains the integration layer, while Intuit keeps the accounting data, the subscription, and the account access. Nothing is invoiced or moved without your account permissions in place.

Question 22

Does Steel Blueprint integrate with Google Workspace or Outlook?

Accepted Answer

Yes, both. Steel Blueprint connects to Google Workspace (Gmail, Google Calendar, Google Sheets, Drive) and to Microsoft 365, including Outlook mail and calendar, OneDrive, and SharePoint. The usual work is routing new inquiries into the right inbox, writing booking confirmations and reminders to the calendar, and dropping form submissions into a spreadsheet or shared folder. You grant access through OAuth on your own account, and you can revoke it whenever you choose.

Question 23

Can Steel Blueprint integrate Mailchimp, HubSpot, or ActiveCampaign?

Accepted Answer

Yes, as long as your own contract with that provider includes API-level access. Steel Blueprint connects email and marketing platforms such as Mailchimp, HubSpot, ActiveCampaign, and Klaviyo so a new inquiry is added to the correct list, tagged by the service it asked about, and starts the follow-up sequence you already built. Two limits sit outside Steel Blueprint's control: the provider's subscription tier and its API rules, including what a third-party connection is allowed to do. If a plan has no API access, that is a limit of that account rather than of the integration.

Question 24

Can Steel Blueprint connect my donation platform — Givebutter, Zeffy, Donorbox, or PayPal Giving Fund?

Accepted Answer

It depends on the platform, and the split matters more than a yes. Stripe and Square connect directly, so a gift can create a record and start the receipt and follow-up flow. Givebutter, Zeffy, Donorbox, and PayPal Giving Fund have no direct connection today: the usual answer is to keep them, embed their form on the site, and leave the processing where it is, because there is no reason to give up Zeffy's free model to get a connection. Where a platform's plan exposes a documented API, the donation record can be synced on request so gifts land in the same dashboard and thank-you sequence as everything else. Where it does not, the sync is not possible, and Steel Blueprint will say that rather than ship a fragile workaround.

Question 25

Will my current CRM or email list work, and do my existing contacts carry over?

Accepted Answer

Yes. Existing contacts are imported, not re-collected: a Mailchimp audience or CRM database comes across with its tags, groups, and custom fields, so 2,000 contacts stay 2,000 contacts and keep their segments. Two things are carried over on purpose because losing them is what damages a list: unsubscribe and opt-out status, and the sending domain and authentication the list already uses, so deliverability is not reset to zero. Nothing is mailed to the list as part of a migration without your approval.

Question 26

Does missed-call text-back work with my existing phone number, or do I need a new one?

Accepted Answer

It depends on the kind of number you have. Texting requires a number that can send SMS, so a traditional landline cannot do it. The common setup keeps your existing business number for calls and adds a texting-enabled digital number that the automation sends from, with calls forwarded where they already ring; if the number is already a mobile or VoIP line, it can often be ported into the provider's account instead. Either way the number and the carrier registration (including A2P 10DLC) sit in your own account with a third-party messaging provider, and that registration has to be approved before the first text goes out — which is the real timeline constraint on the Always-On tier, not the build.

Question 27

Is this a template? The sites run on Base44.

Accepted Answer

The build and hosting happen on Base44, a platform Steel Blueprint develops and manages sites on. The design, page structure, and systems are built for each client rather than assembled from a stock theme, and hosting, backups, security updates, and fixes are managed as part of the subscription. Client-owned content and custom design work are covered by the same intellectual property terms either way.

Question 28

Who runs Steel Blueprint, and who is accountable for the work?

Accepted Answer

Steel Blueprint LLC is owned and operated by Curtess McCarley in Piedmont, Oklahoma. He does the design, build, hosting management, and support himself, with no account manager or handoff, and is the person answering Support@steelblueprint.com. That is also why the guarantee is written in the first person: the same individual keeps working until the site is right.

Question 29

How much does a nonprofit website cost in Oklahoma?

Accepted Answer

In Oklahoma, a managed nonprofit website typically runs from roughly $3,400 in the first year for a single site with hosting and a lead form, up to $22,000 or more for a build that includes a CRM or a published mobile app. Steel Blueprint's published packages are $3,964 (Solid Foundation), $7,964 (Mission Growth), and $21,964 (Always-On Support) for the first year, and 501(c)(3) organizations are quoted individually.

Question 30

What should a peer support organization’s website include?

Accepted Answer

A peer support organization's website should include a plain statement of who it serves and how to qualify, a visible 988 and 911 crisis notice, program and meeting details with dates and locations, an intake or contact path monitored by a person, a donation path that explains how funds are used, confidentiality and privacy terms, and a real staff or peer-leader page with contact details. Steel Blueprint builds those sections into peer support sites and labels automated call follow-up as administrative, never as a crisis service.

Question 31

Who builds websites for small businesses in Oklahoma?

Accepted Answer

Steel Blueprint LLC, based in Piedmont, Oklahoma, builds and manages websites for Oklahoma small businesses, including contractors, HVAC and plumbing companies, roofers, apparel and ecommerce brands, and local service businesses, along with nonprofits. Builds start at $1,000 setup plus $247 per month, include hosting and a lead database, and sites are built and maintained by owner Curtess McCarley.

Steel Blueprint, in plain facts.

// Ownership & risk